Frequently Asked Questions

WHY DOES MY POWER KEEP TRIPPING AND HOW CAN I FIX IT?
There could potentially be an appliance tripping your power. To find out which one the culprit is, firstly turn off all major appliances and unplug them. Reset your trip switch and one by one turn each appliance back on to see if any of them cause the trip. If this doesn't work, there may be a problem with your switchboard or wiring—contact our team to investigate and repair the issue.
HOW OFTEN DOES A HOUSE NEED REWIRING?
All properties are different, but generally around every 25 years. If you're concerned your home or business may be due for rewiring, contact our team and we'll conduct a detailed inspection.
WHAT ARE THE BENEFITS OF SWITCHING TO LED LIGHTING?
LED lights are extremely energy efficient and consume far less power than traditional incandescent light bulbs. This mean that when switching to LED lighting you'll help reduce your power bill. LED options also impact less on greenhouse gas emissions, making them the more environmentally friendly choice.
WHAT AREAS DO YOU SERVICE?
Our service areas include Port Macquarie, Wauchope, Kempsey, Laurieton, Bonny Hills and Lake Cathie.
WHAT ARE YOUR OPERATING HOURS?
Monday to Friday between 7:00am and 4:30pm and Saturday between 8:00am and 4:00pm.

Your Question Left Unanswered?

Have questions about Steve Mason Electrical's services? We’re here to help! Feel free to reach out if you’re curious about our service areas, need advice on upgrading your electrical system or want to understand more about safety features like grounding and circuit protection.

Our team is ready to provide clear guidance to ensure your electrical needs are fully met. Contact 0412 694 970 for specific inquiries or to discuss your project in detail—we’re dedicated to offering reliable solutions and advice tailored to your requirements.

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